Privacy Policy

Information we collect

When you contact us, submit an enquiry, create an account or chat with our AI assistant, we may collect your name, email address, phone number, the service you are interested in, an approximate capital range and the content of your messages.

How we use it

• To respond to enquiries and provide the services you request.
• To operate your account and track the status of payments you report to us.
• To improve our website, content and AI assistant.

What we never ask for

We will never ask for trading or broker passwords, private keys, API secret keys, banking credentials or two-factor authentication codes. If anyone claiming to represent Josephprofx requests these, do not share them and contact us directly.

Sharing and retention

We do not sell personal data. Data is stored with our hosting and backend providers for as long as needed to provide the service or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal data by emailing tanfor72@instaddr.uk.